Contact & Support
Need assistance with finding a PG, booking your stay, or accessing your digital tenant pass? Our team is here to help.
1. Official Support Channels
Headquarters
SKAN PG & Homes Tech Hub
Outer Ring Road, Marathahalli / Bellandur
Bengaluru, Karnataka 560103, India
2. Send Us a Message
3. Grievance Officer & Statutory Compliance
As mandated by the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules and the Digital Personal Data Protection Act, user grievances can be submitted to our statutory officer:
Designated Grievance Officer: Nodal Legal Officer
Entity: SKAN PG & Homes Private Limited
Email: grievance@skanpg.app
Address: SKAN PG & Homes, Outer Ring Road, Bengaluru, Karnataka, 560103
Response SLA: Acknowledgment within 24–48 hours, resolution within 15–30 days.
4. Frequently Asked Questions
Q: Is there really zero brokerage?
Yes! We charge ₹0 commission to tenants. You connect directly with verified property hosts without middlemen.
Q: How does the Digital Tenant Pass work?
Once your booking is confirmed, your in-app Digital Pass generates a live dynamic QR code for seamless building entry, curfew check-ins, and direct access to room amenities.
Q: Is my booking advance safe?
All token advances are protected in escrow until your scheduled move-in day. You can cancel up to 48 hours beforehand for a 100% full refund.